REFUND POLICY

Understanding Our Refund Policy

REFUND POLICY

We want you to be completely satisfied with your purchase. If you are not satisfied, we offer the following refund and return options:

RETURNS
• Items can be returned within 30 days of purchase
• Items must be in original condition and packaging
• Customer is responsible for return shipping costs unless the item was defective or incorrect

REFUNDS
• Refunds will be processed within 5-7 business days after we receive the returned item
• Refunds will be issued to the original payment method
• Shipping costs are non-refundable unless we made an error

EXCHANGES
• We offer exchanges for different sizes or colors when available
• Exchange requests must be made within 30 days of purchase

DAMAGED OR DEFECTIVE ITEMS
• Contact us immediately if you receive a damaged or defective item
• We will provide a prepaid return label and full refund or replacement

This policy was last updated on 04-05-2025

What is Our Refund Policy?

Our refund policy is designed to provide clarity and transparency for all our customers. Because customer satisfaction is a top priority, we offer a straightforward process for returns and refunds. If you are not completely satisfied with your purchase, you can request a refund within 30 days. However, there are some conditions that may apply, such as the item being unused and in its original packaging. We encourage you to read our full policy details to understand your rights.

How to Request a Refund

Requesting a refund is a simple and hassle-free process. First, reach out to our customer service team through the website or by phone, and provide them with your order number and reason for the refund. So, it is important to keep your receipt or confirmation email. Once we receive your request, we aim to process it within 5-7 business days. We understand that waiting can be frustrating, but we assure you that we work quickly to resolve your concern.

Exceptions to the Refund Policy

While we strive to accommodate all refund requests, there are certain exceptions to our policy. For instance, items marked as final sale or those that have been opened and used may not be eligible for a refund. Because of this, it's important to review the details on the product page before making a purchase. If you have questions about a specific item, feel free to ask our customer service team for assistance.